FAQ >
Introduction:
The key point is this: Roots break easily if they are moved while frozen.
Placing Your Order in Freezing Weather:
Please place your order online and choose your preferred delivery date as soon as possible, regardless of the weather at your end.
This will:
We don't take any money from your card until right before delivery, so you only need to e-mail us if you need to cancel your order.
We do our best to lift plants from the ground and deliver them whenever we have the chance.
Our couriers often face poor road conditions in cold weather, so please be aware that delays do happen.
What happens if I am frozen in all winter?
If your plants are stored outside, frozen and out of the sun, they need no attention at all and will be perfectly happy for months.
The winter planting season ends when spring begins, which usually means in early March.
However, long cold periods delay the onset of spring. If we have a hard winter, it will be safe to plant bareroot trees hedging later.
So there is no reason to panic or hurry!
When can I get planting?
There is a country saying that "when the ground is soft enough to plant, the plants are soft enough to be planted".
When you can dig the ground comfortably, unpack the plants on a day when the temperature is above freezing, wet their roots really well and plant them as normal.
You can watch our How to Plant videos for more help with this bit:
Planting a country style hedge with a mulch mat.
Planting a formal garden hedge.
Planting a large Ornamental tree.
Planting a large fruit tree.
What if my soil freezes again after planting?
Even if the soil freezes again immediately after planting, your plants will be just fine.
We want to make it clear that all this fuss about frost only applies to the time you plant your trees. Almost all of the plants we grow are fully hardy and will do just fine once they are in the ground.
All of our native hedging plants and big trees are directly descended from plants (many still alive) that survived the fierce winters of the late 19th century and the 1940s.