{"id":613258854726,"date":"2026-02-13T08:35:07","date_gmt":"2026-02-13T08:35:07","guid":{"rendered":"https:\/\/blogs.ashridgetrees.co.uk\/blogs\/uncategorized\/ashridge-wins-feefo-platinum-trusted-service-award-for-outstanding-customer-service\/"},"modified":"2026-04-21T08:41:21","modified_gmt":"2026-04-21T08:41:21","slug":"ashridge-wins-feefo-platinum-trusted-service-award-for-outstanding-customer-service","status":"publish","type":"post","link":"https:\/\/blogs.ashridgetrees.co.uk\/blogs\/blog\/ashridge-wins-feefo-platinum-trusted-service-award-for-outstanding-customer-service\/","title":{"rendered":"Ashridge Wins Feefo Platinum Trusted Service Award for Outstanding Customer Service"},"content":{"rendered":"<h2>We\u2019re delighted to announce that Ashridge has won the Feefo Platinum Trusted Service Award for outstanding customer service \u2013 and it\u2019s all thanks to our lovely customers.<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/blogs.ashridgetrees.co.uk\/wp-content\/uploads\/2026\/04\/Platinum_Trusted_Service_Award_2026_-_Full_colour_-_Landscape.png\" alt=\"\"><\/p>\n<p>Bravo those fearless Olympians doing things of great courage in the snowy Alps (well &#8211; maybe not curling, come to think of it). But \u2013 and we don\u2019t mean to brag \u2013 whilst the pinnacle of achievement over there is a paltry Gold, over here in sodden Somerset, we\u2019ve been awarded a sparkly Platinum for our customer service.<\/p>\n<h3>We\u2019re super proud of our team for earning such great recognition.<\/h3>\n<p>The Feefo \u2018Platinum Trusted Service Award\u2019 is awarded only to companies that have achieved \u2018Gold Standard\u2019, world-class customer service for 3 or more consecutive years. And \u2013 thrillingly \u2013 in these days of AI generated everything, the reviews that have garnered the award are verified by Feefo as 100% genuine and from real customers.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blogs.ashridgetrees.co.uk\/wp-content\/uploads\/2026\/04\/Platinum_Trusted_Service_Award_-_social_post_-_landcape.png\" alt=\"\"><\/p>\n<p>So thank you, our lovely, loyal customers. It\u2019s all very well being brilliant at what we do (and we hope we are), but having fabulous and properly caring customer service is what it\u2019s really all about.<\/p>\n<p>Just an example. The relentless rain is apparently all Scandinavia\u2019s fault. Of the many rain-related questions we fielded last week, one was a despairing, \u2018When is it going to stop?\u2019. Whilst we\u2019re delighted to answer any horti query you may have, this one defeated us. But determined to provide the best customer service possible to our sad caller, we pondered, we speculated, we commiserated and we comforted. We genuinely cared, but the answer to that million dollar question eluded us. Many, many apologies. Even Platinum winners have their limits.\u00a0<\/p>\n<p>Gold is lovely \u2013 but thanks to our brilliant customers, Ashridge has gone one better, winning the Feefo Platinum Trusted Service Award for outstanding customer service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ashridge has been awarded the Feefo Platinum Trusted Service Award for outstanding customer service, thanks to genuine reviews from our wonderful customers and three consecutive years of Gold Standard recognition.<\/p>\n","protected":false},"author":4,"featured_media":613787866016,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-613258854726","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feefo Platinum 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