Dear Mary, Mae and Sarah
In response to your email below I would like to tell you that we very happy with our 4 trees (3 x Himalayan Birch and 1 Common Alder) that we ordered from you.
The trees are all happily tucked up in the soil of our paddock.
In particular I'd like to praise your website and the email contact that you kept up while we were waiting for all our order to be available (the common alder delayed things quite a bit - not a problem for us though). The video on help with planting a tree was really good, although I was extremely jealous of your soil - ours is heavy clay!
The other important point I'd like to praise with your service concerns the way the trees had been packaged, not a single bud was damaged. You'd also sent us great specimens. The latter is a very important point as when ordering on-line, its not as though we can pick and choose the actual tree ourselves.
In summary its a big thank you from usNikki