Mrs Norman Thompson Clematis Plants

Read our full terms and conditions here.

Delivery: Our standard delivery charges are:

• Small box (orders containing only seedlings or rooted cuttings) = £7.20 (inc VAT) per order.
• Standard box (bareroot plants up to 1.2metres) = £11.40 (inc VAT) per order.
• Large box (pots up to and including 7.5 litres) = £15.00 (inc VAT) per order.
• Trees & hedging (bareroot plants and trees over 1.2 metres in height) = £19.80 (inc VAT) per order.
• Orders delivered to Scotland and the Isle of Wight may incur a surcharge (calculated during checkout). This is applicable to ALL orders to these locations.
• Pallets (for all orders of root balls, and large orders, a pallet price will be automatically applied at checkout) = £75.00 (inc VAT) per order.
• If, for reasons of seasonality an order needs to be split, then we will charge for each delivery. If the whole order was eligible for free P&P then the second of the split orders will be delivered free of charge.

*Surcharges to the Highlands and Islands still apply. 

Because couriers sometimes experience delays, we schedule delivery by week, not by day. Therefore, please plan your planting day for the weekend at the end of the delivery week or for the week following delivery, at the earliest.
We will email you the day before your plants are due to arrive.

Payment: We do not charge your card until we begin to prepare your order for packing.

Guarantee: If any plants die within a year, we will replace them. We only ask that you follow our planting & growing instructions and sent us clear photographs of the dead plants in situ, so we can help to make sure that the replacement plants succeed. You only pay for the delivery of the replacements.

Please note that our guarantee is void if there is a hosepipe ban in your area: your newly planted hedging must be watered in dry weather while it is establishing. The best way to water is very thoroughly every few days: at least once a week in summer if there is no heavy rain. 

Our nursery has been supplying container grown and bareroot hedging plants to gardeners, farmers and town planners since 1949. Our website started in 2003, so we do understand the concerns that you may have about buying hedging plants online. If any of your plants are damaged when they arrive or if you are otherwise not satisfied with your order after you inspect it, please repackage it and contact us. We will give you a refund or send replacements and send a courier to come and collect the unwanted plants.